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Shopping Information
How do I place an order on your website?
Browse our products, select your preferred size or options, add items to your cart, and proceed to checkout by filling in your delivery details.
Can I modify or cancel my order after placing it?
Orders can be modified or canceled within a limited time after confirmation. Please contact our support team as soon as possible for assistance.
Do you offer nationwide or international shipping?
Yes, we offer nationwide shipping, and international shipping is available for selected countries. Shipping options will be shown at checkout.
How can I track my order?
Once your order is shipped, you will receive a tracking link via email or SMS to monitor the delivery status.
What should I do if I receive a damaged or incorrect item?
If your item arrives damaged or incorrect, please contact us within 48 hours of delivery with photos, and we’ll arrange a replacement or refund.
Payment Infomation
What payment methods do you accept?
We accept credit/debit cards, online bank transfers, and selected digital wallets. Available payment options will appear at checkout.
Is it safe to make payments on your website?
Yes, all transactions are secured using industry-standard SSL encryption to protect your personal and payment information.
Will I receive a payment confirmation?
Yes, once your payment is successful, you will receive an order confirmation via email with payment details.
What should I do if my payment fails?
If your payment fails, please try again using a different method or contact your bank. You may also reach out to our support team for help.
Are there any additional charges when making a payment?
No hidden charges. Any applicable taxes or delivery fees will be clearly displayed before you complete your purchase.
